Shipping and Return Policy

SHIPPING INFORMATION

We deliver to anywhere in the United Arab Emirates based on the following conditions:

  • For orders of AED 500.00 and over, delivery is free, and customers will receive their products within 2-5 business days, or as outlined in the product description.
  • Some products will take longer than 2-5 business day to deliver, which will subsequently be clearly mentioned in the product description or communicated to the customer after order confirmation.

 

Cities 1-5KG 6-20Kg Above 20KG Above AED 500
Abu Dhabi 50 60 FREE FREE
Dubai 30 40 FREE FREE
Sharjah 30 40 FREE FREE
Other Emirates 50 60 FREE FREE

 

DELIVERY

Baristas’ Corner uses the most reliable carriers to ensure that you receive your order within the stipulated timeframes.

Once your order has been confirmed, we will dispatch it within 2-5 business days, or as outlined in the product description, based on stock availability and quantity of order.

RETURNS POLICY

If you happen to receive a defective product or merchandise, you can raise a returns and refund or replacement query by sending an email to [email protected] within 15 days of the purchase.

Prior to requesting a return of package, kindly ensure to attach images of the item received so we can evaluate its condition. It is also essential that the product remains unused and is in its original condition and packaging prior to requesting a return.

Once we receive the returned item, we will verify its condition and begin the process of refund/replacement accordingly.

Please note that any unauthorised returns and corresponding refund claims will not be accepted unless we have sent an email that confirms acceptance. Furthermore, items that are special orders or customised products might be non-refundable. Where refunds are applicable, the transaction amount will only be refunded through the original mode of payment.

If your order is a fragile product, we might be unable to accept any returns.

For further information or to address any concerns, kindly drop us a line at [email protected]